Just Host, a subsidiary of Endurance International Group (US based company). It was formed in the year 2008, initially, was a part of Just Develop group of companies founded under the leadership of Chris Phillips (UK based entrepreneur) and later on sold to Endurance International Group. It has headquarters in the US, the UK and Australia. Just host’s green web hosting (Go Green feature) prove that they are environment-friendly and try to contribute to the environment on their own way.
Just Host’s Hosting Plans:
There is nothing new about their hosting plans, it is almost similar to the plans offered by other web hosting companies but yes when we talk about money, they do have amazing offers/packages for the customers. It is appropriate for non-resource intensive scripts and software i.e. blogs, etc.
They offer Linux as an Operating System. They even provide reseller plan option. Here, what makes them best is that most of the features of shared plans are unlimited. Also their VPS services are built on powerful cloud technology that allows the customers to get more features.
Just Host’s Uptime/Downtime:
Well, no official commitment have been made on the website of Just Host but they have mentioned in their website about the 24*7 network monitoring that ensures quick solution for the issue that arises. If the customer is dissatisfied, he/she can cancel the account or plan any time and the remainder of the term of the hosting plan will be refunded (except setup and domain registration charges). This is kind of an assurance to the customer that they will get the best in the industry.
Just Host’s Security checks:
Security is a big concern for every client and which should be one the prime feature/thing a customer must consider while opting for any web hosting service. Just Host servers are very much secure. The Spam Assassin (Spam filtering software) and Spam Hammer (which reject emails from unknown or unrecognizable contact) are some the best spam restricting or eliminating software.
SpamExperts performs advanced filtering algorithms and spam pattern detection, which help in eliminating almost 99.98% of all inbound, unwanted bulk email. It helps in saving time, in eliminating wasted disk space and protecting the hosting services from junk emails and other related email threats. But, SpamExperts require that mails should be transferred through external servers, using MX Entries. Those with customized MX will not be able to facilitate SpamExperts.
Just Host’s Panel of Control:
For Just Host’s customers cPanel is provided as standard without paying any extra penny. Webmail, DNS, Add-on domains and other feature will be accessible with the help of cPanel. Setting up of Google Apps and Gmail is also possible.
For billing and account related matters there is a separate control panel area which would require separate login. Also, the customers who have bought reseller hosting will get WHM, it’s a tool which creates, manages and deletes individual hosting account. With Reseller plan free ClientExec package is given to manage billing etc.
Note: – In November 2014, Just Host made an announcement that it will not accept any new shared Reseller hosting signups. They also announced their partnership with ResellerClub in which Just Host will recommend ResellerClub as their hosting partner for Reseller hosting.
Just Host Add-ons:
All the customers of the shared hosting plans will be able to register for a free domain name when they will sign up.
Customers will also get some of the best promotional offers like advertising credits with Google. Once the customer has spent $25 in advertising credits, the customer will be earning an additional advertising credit of $100.
Customers will be able to install common scripts such as WordPress, Joomla, ecommerce tools, etc using SimpleScript, which is an additional benefit for the customers.
Just Host’s Support:
Just Host’s dedicated customer support team is available for helping the customers 24 hours a day and seven days a week. Email Support, Live Chat Support and Phone Support is available for all the customers for any hosting plan or service issue.
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As mentioned in their website the customer will be able to reach to them and speak with a real human being, someone who can speak English and can a customer’s question/query and fixes the problems to resolve the issue, though, the company has not shared the base of their support staff. They even have a blog for the customers.
Just Host’s Money Back Guarantee & Cancellation Policy:
Just Host’s policy of cancellation of account is something which makes the customers to stick to the company and have faith on them; we can even call it an honest policy. Their money back guarantee is easy to understand and easier to follow. If the customer is not happy with the services provided by Just Host, they can cancel the account and the customer will get refund of the remaining plan/months which has not been used.
If the account is cancelled within first 30 days of registration, complete amount will be refunded to the customer. Request for cancellation can be sent through phone, chat or by raising a ticket. Customer must ensure that their account’s contact details are up-to-date before requesting for cancellation and contacting support team.
Refund of cancellation will be done through original payment method. If a customer had made the payment through credit card, he/she will receive refund through credit card only.
Just host’s Pros & Cons:
- Free domain name registration.
- Customer can host as many domains as they wish in their cPanel account.
- Their data centre is equipped with a UPS power backup generator and 24*7 monitoring.
- 24*7 Client support.
- Affordable web hosting plans.
- Free script library.
- Their unbeatable cancellation policy and money back guarantee.
- Longer live chat waiting time.
- Customer support is not up to the mark.
- Inexpensive plans can be availed only with 3 years plan condition.
- They don’t guarantee weekly backup.
Just Host’s Summary:
Just Host offers a broad range of hosting plans depending on the requirement of the customers. Their variety of plans and features are suitable for all types of users/customers. Their affordable plans, Effective security measures, 24/7 customer support team, and their money back guarantee and cancellation policy, etc makes them invincible and best in the industry.